Last update: 20.12.2021

 

We know how important it is for you to understand how we use your data. This Privacy Policy describes how our company, Eugenia ‐ lab, uses and protects any information you give us when you visit and use  our website eugenia‐lab.gr

 

Our company is committed to ensuring that it is protected  your privacy. If we ask you to provide certain personally identifiable information when you use this site, then you can be sure that it will only be used in accordance with this Privacy Policy. Eugenia‐lab.gr may change this policy from time to time by updating this page. You should check this page from time to time to make sure you are happy with any changes.

 

By using our website eugenia‐lab.gr, you agree to the collection and use of information in accordance with this Privacy Policy.

​

What kind of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, job title, email address, communications); demographic information, such as postcode, preferences and interests, other information relevant to customer surveys and/or offers, comments, feedback, product reviews, recommendations, and personal profile.

 

What do we do with the information we collect?

We need this information to understand your needs and provide you with better services, especially for the following reasons:

​

• Internal record keeping.

• We may use the information  to improve  our products and services.

• We may send periodic advertisements  emails  post office  about new products, special offers or other information  which we think you may find interesting by using the email address you provided.

• From time to time, we may also use your information to contact you for market research purposes.

• We may contact you by email, telephone, text message or mail.

• We may use the information  to customize the site according to your interests.

• We may contact you to send updates about our company

• If necessary, we may contact you to enforce the User Agreement and any agreement we may have with you and to comply with applicable national laws and regulations.

 

How do we collect information?

When you make a transaction on our site, for example when you send us a message via a contact form or when you subscribe to our newsletter as part of the process, we collect personal information that you give us, such as your name, your address, phone and email address. Your personal information will only be used for those specifics  reasons mentioned above.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and administrative  procedures for the protection and security of the information we collect on the internet.

 

Our website is hosted on the Wix.com platform, which allows us to present you our products and services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

​

How we use cookies

Our website uses cookies in the normal practices of the Internet to facilitate access, to improve your experience as a user during your browsing and for statistical purposes.

 

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or notifies you when you visit  a particular  website. Cookies allow web applications to respond to you as an individual. The web application can customize  its functions in your needs, preferences and dislikes, collecting and memorizing information about your preferences.

​

We use traffic log cookies to identify which pages are used. This helps us to analyze traffic data  of the website and improve our website in order to adapt it to the needs of our customers. Overall, cookies help us provide you with a better website, allowing  to monitor which pages you find useful and which you do not.

 

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

 

To learn more about how cookies are used, visit the Cookies Policy.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Child privacy

Our website does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

 

Declaration of users' personal data to third parties

We do not disclose, sell, trade or rent your personal data to third parties unless we are required to comply with a valid request for information from a government agency (e.g. court). We may use third-party service providers to assist us in running our business and website or to manage activities on our behalf, such as sending marketing messages. These third parties have access to your personal data only to perform these tasks on our behalf and are obliged not to disclose or use them for any other purpose.

 

Informative Newsletter

Our Company sends emails for the purpose of advertising and direct promotion of our products or services through a newsletter. In each such email, we clearly and unequivocally notify you of our identity and give you the opportunity to object and request, in an easy and free manner, the termination of the communication and the deletion of your data from that database

 

Retention of your personal data

We will retain your Personal Data only for as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your Personal Data to the extent required to comply with our legal obligations (for example, if we are required to retain your data for compliance with applicable laws), to resolve disputes and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

 

Whenever you are asked to fill in a form on the website, you will always be given the opportunity to unsubscribe or be removed from any mailings or marketing. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at eugeniaslab@gmail.com.

​

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

You can request details of the personal information we hold about you in accordance with the Data Protection Act 1998. If you would like a copy of the information held about you, please email us at  eugeniaslab@gmail.com or write to us at the following address: EUGENIA‐LAB / Ifigenia Tsichla, Vas. Konstantinou 28, 13561 Ag. Anargyroi, Athens.

 

If you believe any  information we hold about you is incorrect or incomplete, please write to us as soon as possible at the following email address:  eugeniaslab@gmail.com.

 

Right of complaint

If you believe that your rights are being violated in any way, you can file a complaint to the Personal Data Protection Authority (1‐3 Kifissias Avenue, Athens 11523, email: comforts@dpa.gr , tel. +30 2106475600, www.dpa.gr )

 

Personal data protection manager

If you have further questions about the security of your personal information, you may contact the Personal Data Protection Manager: Tel.: +30 6936182970 - 2108543071,  Email: eugeniaslab@gmail.com, Post:  EUGENIA ‐ LAB  / Ifigenia Tsichla, Vas. Konstantinou  28, 13561 Ag. Anargyroi, Athens.

 

Privacy Policy updates

We reserve the right to modify this Privacy Policy at any time, so please check it frequently. Changes and clarifications  will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.